# Academy

Courses from VoiceAgents. Pass the exam to earn a certificate of completion.

## Foundations

- [AI voice agents for buyers: the basics](https://voiceagents.fyi/academy/voice-agent-buying-basics.md): Learn how an AI voice agent call works, which kinds of product exist and how to read a vendor listing and a price, so you can ask better questions before you buy.

## Practitioner

- [Compare AI voice agent vendors before you buy](https://voiceagents.fyi/academy/compare-ai-voice-agent-vendors.md): A practical method for choosing an AI voice agent vendor: write a call brief, price the whole stack, ask questions in writing and run a measured pilot.

## Specialist

- [Review voice agent risk and compliance before launch](https://voiceagents.fyi/academy/voice-agent-risk-and-compliance-review.md): A buyer's review of the documents and rules around an AI voice agent: the BAA, SOC 2 report, GDPR data processing agreement, card data, call recording and the US rule on AI voices in calls.

Also on the [web page](https://voiceagents.fyi/academy).