# The kinds of voice AI product

Lesson 2 of [AI voice agents for buyers: the basics](https://voiceagents.fyi/academy/voice-agent-buying-basics.md), 14 minutes.

"AI voice agent" covers several kinds of product. They solve different problems. Each kind matches a category on this site. AI receptionist An AI receptionist answers a business's calls when staff cannot. It answers questions, books appointments, takes messages and transfers urgent calls. Choose it…

The rest of this lesson is for learners enrolled in the course. [See how AI voice agents for buyers: the basics works](https://voiceagents.fyi/academy/voice-agent-buying-basics.md).

Also on the [web page](https://voiceagents.fyi/academy/voice-agent-buying-basics/four-kinds-of-voice-ai-product).