Getting Started: A Pilot Plan for Your First AI Phone Agent
Run a small, measured pilot before you commit. Pick one call type, set success measures, sign the compliance documents, test on recorded scripts, go live on a share of calls with a human fallback, then review the recordings and decide.
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A pilot tells you if an AI phone agent works for your callers. Keep it small. Measure it. Decide with data. This plan has six phases.